Transforming Classic SME Training Programs into Learning Programs

Over 50 billion dollars are spent annually in the U.S. on training programs.  Unfortunately, organizations often fail to generate the results they need with their training initiatives.  Below are several strategies that we employ to transform classic training programs into learning programs that increase Understanding, Retention, & Behavior Change.

Backward Design:  start with the end in mind and define what learners should understand and how they should be assessed prior to designing curriculum, activities, and delivery methods.

Learning Coaches:  develop Subject Matter Expert (SME) trainers into Learning Coaches.  SMEs replace their classic unidirectional presentation approach (e.g. death by PowerPoint) with an interactive, multi-method approach.  As Learning Coaches they are continually asking themselves, “What is the level of understanding of my learners?” and adapting as appropriate.

Flipped Classrooms: valuable time is often consumed teaching talented associates the basics of a new process.  By using a flipped classroom methodology, learners are responsible for learning the basics on their own through various activities (e.g. video/e-learning/etc.) and the classroom time is no longer used for classic training of the basics, but for workshops/labs where deeper learning can occur.